MyUsuals gives your shop its own online ordering and home delivery, in your name and on your web address. Customers can order online, over the phone, or by ticking a paper list built from what they usually buy.
Online · Phone · Paper tick sheet · Family ordering
Keep the phone line: your regulars like it. MyUsuals makes every phone order quicker to take, gives the customers who want it a way to order online, and turns it all into one list for picking and delivery.
Some of your customers have never shopped online and never will. Others would rather tap a button at 11pm. MyUsuals takes orders from both and puts them in the same place.
A printed list of what they usually buy. They tick it, you snap a photo, and it becomes an order.
Your own branded shop on phone or computer, with a “Reorder my usuals” button for the weekly shop.
Staff pull up the caller’s usuals and change what’s different this week, instead of writing it all down.
A son or daughter can order Mum’s shopping from their own phone and have it delivered to her door.
No app, no password, no computer. Just a pen. It’s the easiest way we know for older customers to order their weekly shop, and it saves your staff from writing out long orders by hand.
Each customer gets a weekly list built from what they’ve ordered before, with this week’s offers and space to add anything new. Post it, or the driver drops it off.
At the kitchen table, in their own time. They post it back, drop it in the shop, or hand it to the driver.
Staff snap the ticked sheet on a phone or tablet and upload it. That’s the whole job.
The ticks are read automatically and the order lands on your picking list, ready for delivery.
Relatives can order on behalf of a parent, pay by card, and see when it’s been delivered. Mum still gets her shopping from the local shop she knows, brought by a driver she recognises.
MyUsuals isn’t just a website. It runs the whole delivery service, so your team spends less time on paperwork and more time in the shop.
Busy families, people working from home and anyone who’d rather not carry a heavy shop up the hill can order online in a couple of minutes. One service covers every customer you have, and keeps their money in your till rather than a supermarket’s.
We’re setting up with a small number of independent grocers first. Tell us about your shop and we’ll show you how it would work for your customers.
Or email us: hello@myusuals.co.uk
We’ll reply from hello@myusuals.co.uk within a couple of working days.